(Recommended）Self-Service Password Reset for UIS

The Informatization Office has launched the Self-Service Password Reset for UIS service. If you need to change your password or have forgotten it, you can click [here] and follow the instructions on the page.

Staff members from affiliated hospitals and affiliated middle schools can also perform self-service operations. Your application will be reviewed by the relevant departments of your unit. For details, see the end of this document.

For specific operating procedures, please refer to:（Self-Service UIS Password Reset User Guide）

Other Methods:

1. On-site Password Reset: Bring your valid campus ID (Fudan University One Card or work ID) to the service desk of the Informatization Office at any campus. For duty information at each campus, please see “Contact Us”.

2. Remote Password Reset:

(1) Using your Fudan email: Send an email to urp@fudan.edu.cn using your Fudan University email account (or School of Medicine email). Please include the following information: Full name; Employee number; Department; Contact phone number; Name of the system you need to access. A new password will be sent back to your email within one business day.

(2) Using a non-Fudan email: Send an email to urp@fudan.edu.cn using your personal email. Please provide scanned copies or photos of: Your ID card; Valid campus ID (Campus Card or work ID). Also include: Full name; Employee number; Department; Contact phone number; Name of the system you need to access. A new password will be sent back to your email within one business day.

3. Authorized Proxy Password Reset: You may authorize someone else to reset your password on your behalf. The proxy must bring: Their own valid campus ID (One Card, work ID, or student ID); A completed and signed Password Reset Request Form, with the department head’s signature and official seal. 

Notes:(1) Please choose any appropriate method based on your situation.

(2) Copies of ID documents are only used as proof for password resetting.

(3) Due to system encryption rules, your original password cannot be recovered. Staff will set a new password for you.

Password Reset for Faculty at Affiliated Hospitals

Staff members from Zhongshan, Huashan, Otolaryngology, Pediatric, Obstetrics & Gynecology, Cancer, Shanghai No.5 People's Hospital, Jinshan Hospital, Public Health Clinical Center, Huadong Hospital, and more than 10 other hospitals can now use the university's Unified Identity Authentication. If you need to add an account or reset your password, please contact the relevant department in your hospital:

Password Reset for Faculty at Affiliated Middle Schools